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Returns & Exchanges
We offer a 30-day return policy for a full refund or exchange. Timepieces must be returned in unworn, original condition with all protective plastic, tags, and packaging intact.
1
Initiate Request
Contact our support team at [email protected] with your order number to request a Return Authorization.
2
Prepare Package
Place the watch in its original presentation box and secure it within a sturdy shipping carton to prevent damage.
3
Ship Item
Affix the provided prepaid shipping label (if applicable) and drop the package at your nearest authorized courier point.
4
Inspection & Refund
Once received, our watchmakers will inspect the piece. Approved refunds are processed to the original payment method within 5 business days.
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30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing